Frequently Asked Questions
Q. Why are the New Client appointments more expensive than what I see on the "Existing Guest Booking" page?
a. 90% of the time when a client sees me for the first time, our appointment lasts much longer than a standard returning client's appointment does, so by giving us extra time on the front end, we can ensure a thorough consultation and create a plan not just for your first visit, but also a long-term plan to make sure all of your goals are met.
Q. What if I don't want a haircut, glaze, curls, or blow dry following my color service ?
a. Although not included in a new guest package, I recommend most new clients get a haircut so your new color can look its best. The wrong haircut, damaged ends, and/or excessive split ends negatively impact the results of your color. If you are against getting a haircut, I recommend getting a treatment to help soothe and refresh your ends. Read about treatment options here
Curls are included because 9 out of 10 times, our inspiration photos are curled! Curls/waves help the blonde/dimensional colors pop! If you would like to skip the curls, please find a photo of the look you want shown on straight hair (especially if you usually wear your hair straight)
A glaze/toner is necessary for shine, condition, proper tone, and color balancing, all to ensure a seamless finish.
The blow dry cannot be skipped as we need to dry the hair to make sure you love your new color before you leave!
Q. How much will my maintenance appointments cost after the first appointment?
a. After your first appointment, your maintenance services should be slightly less expensive than your first appointment if you are keeping up with your color. We will go over how much you can expect to pay at maintenance sessions during your consultation, and please feel free to checkout my service menu for existing guests (click here)
If you plan to go extended amounts of time between your maintenance sessions (6+ months), please note that your maintenance session will be treated as a New Guest appointment again.
Q. What if I need a complete price quote for all my maintenance appointments and for the first appointment? What if I have special concerns or needs for my appointment? My hair has been having issues with breakage/hair loss/excessive greasiness/product buildup--what should I do?
a. If any of these questions apply to you, please book an in person Color Consultation before booking any of the New Client appointments.
Q. Why doesn't your New Guest page have the service I'm looking for?
a. As a blonding, balayage and low-maintenance color specialist, my services reflect those services. If none of these options sound like a good fit for you, I may not be the right stylist for you.
I am not currently accepting new haircut only guests. I also do not perform "going grey" transformation services, solid platinum services, or on-the-scalp bleaching services. Thank you for understanding.
If you need a referral for any of these other services or have a question about a service you don't see listed, please email me and I’m happy to send you to one of my amazing stylist friends who is better suited for your needs!
Q. Can I bring my children or pets to my appointment?
a. Please be advised that due to liability reasons and the intimate studio environment, I ask that child care is provided away from the salon. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.
Only registered service animals are allowed in the building. There are no exceptions to this rule.