Guest Intake Form
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, please let me know within 7 days of your visit. If we missed the mark, I'm happy to adjust the issue. However, not everyone is eligible for adjustment services- if you are in the midst of a color correction/transformation, I will do my best to get you to your goal, but regardless, multiple paid sessions are likely necessary to get you to your goal. I will tell you directly if your goal cannot be achieved in one sitting and give you an estimate on how many sessions I believe it will take. The same goes for grown out color of approximately 6+ months- your inspiration photo is meant to be just that-Inspiration! It will likely take several sessions to get you to your goal. I will tell you directly if your goal cannot be achieved in one sitting. I can not offer refunds on services performed. Your color, Keratin Treatment, Brazilian Blowout, or extensions service is only guaranteed if you invest in the recommended products directly from me. Adjustment services may not be available to you if recommended products are not purchased. Please select "I agree" below if you agree to these terms and would like to continue with services today.
Retail Return Policy Policy
I guarantee every product I carry in my salon. During our service, I will educate you on how much, how often and how to apply each product. If you find that the product doesn’t perform the way you were expecting, feel free to bring it back and swap it out for a different product, or I will be happy to show you how to use the product again! Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit for 90 days from your initial purchase (Unless 50% or more of the product has been used). Please select "I agree" below if you agree to these terms and would like to continue with services today.
In order to continue providing the best possible scheduling options to my guests, I require 48 hours' notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours' notice, 25% of cancelled appointment applies and will be required before a new appointment can be scheduled. Please select "I agree" below if you agree to these terms and would like to continue with services today.
Late & No-Show Policy
I strive to offer a relaxed environment for each and every guest. If you arrive after your scheduled start time, your session must end at the originally scheduled time ( so your services may not include a full blow-dry style) so the guest following you is not penalized. I cannot accommodate any guest arriving 15 minutes late for their service, and they will be considered a no-show.
(If I start your session late, you will not be penalized and will receive your full service.)
In the unfortunate event of a no-show, a 100% service fee is due before next appointment can be booked. I reserve the right to refuse future services or require pre-payment in full at the time of booking. Please select "I agree" below if you agree to these terms and would like to continue with services today.
Thank you! Now let's get started!